Privacy Policy – Ollyna™

Last updated: 28/09/2025

At Ollyna™, protecting your personal data is a top priority.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://ollyna.com or make a purchase.

📌 Information We Collect

When you use our website, we may collect the following types of data:

Personal Information

• Full name

• Email address

• Shipping address

• Phone number

• Any other information you provide when placing an order or contacting us

Payment Information

• Handled securely via Shopify Payments, Stripe, or PayPal

• We never store your payment details

Technical Data

• IP address

• Browser type

• Pages visited

• Time spent on site

• Device information

Cookies

• Used to enhance your experience

• For statistical, functional, or marketing purposes

📦 How We Use Your Data

We use your information to:

• Process and fulfill your orders

• Communicate with you (order confirmation, customer support, delivery updates)

• Improve our services and shopping experience

• Prevent fraud and secure transactions

• Send personalized offers and newsletters (only if you’ve opted in)

🤝 Data Sharing

Your data is shared only with trusted service providers essential for operating our online store:

• Shopify – for hosting and website management

• Payment gateways – Stripe, PayPal, Shopify Payments

• Shipping carriers – for delivering your orders

• Third-party apps – for analytics, marketing, or customer service support

👉 We do not sell your data to third parties.

🌍 Data Storage

Our store is hosted by Shopify Inc.
Your data may be transferred to and stored in Canada or the United States. Shopify adheres to strict security standards compliant with the GDPR.

📅 Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes it was collected for, or longer if required by law (e.g., for tax, billing, or legal obligations).

🛡️ Your Rights

In accordance with French law and the General Data Protection Regulation (GDPR), you have the following rights:

• Access to your personal data

• Rectification of incorrect or outdated information

• Erasure ("Right to be forgotten") under certain conditions

• Objection or restriction of processing

• Data portability (transfer to another service provider)

👉 To exercise any of these rights, please contact us at:
📧 contact@ollyna.com

🍪 Cookies

We use cookies to:

• Analyze website traffic (e.g., Google Analytics, Shopify Analytics)

• Track advertising performance (Meta, TikTok, Google Ads, etc.)

• Provide a smooth and personalized browsing experience

👉 You can manage your cookie preferences directly in your browser settings.

👤 Data Protection Officer (DPO)

Trade name: Ollyna™
Owner: Slimi Boussad / Ollyna
Business status: Micro-entrepreneur
SIRET number: 849 840 327 00027
Publication Director: Slimi Boussad
Address:
5 rue Stalingrad, Pierre-Bénite, Oullins 69300, Lyon, France
Email: 📧 contact@ollyna.com

📢 Changes to This Policy

We may update this Privacy Policy at any time.
Significant changes will be communicated via our website or by email.