RGPD

Privacy Policy of the www.ollyna.com Website

Effective Date: 23/07/2025

We are committed to protecting the privacy of those who visit our website and use our online products. This Privacy Policy explains how we collect your personal data on our website or through our online products, how we protect this data, and your rights regarding the use of this data. Please read this Privacy Policy carefully.

WHO ARE WE?

This Privacy Policy applies to our website, which you are currently visiting, and to our products, services, features, tools, or resources offered through our website (collectively referred to as "Online Products"). The data controller of your personal data collected via our online products, as defined in Article 4(7) of the GDPR, is Slimi Boussad / Ollyna.

WHAT DATA DO WE COLLECT ABOUT YOU AND HOW IS IT USED?

The Personal Data We Collect:

Personal data refers to information that identifies you or can be used to identify or contact you (“Personal Data”). This may include your name, postal or email address, phone number, date of birth (primarily for eligibility purposes), and billing and credit card information (via Stripe) or PayPal.

We collect Personal Data from you when you use our website or when you sign up for our online products, as detailed in this Privacy Policy. In all these cases, we will process only the personal data you provide directly or that we automatically collect from you, as specified in this Privacy Policy. Unless otherwise defined in this Privacy Policy or with your consent, we will not use or share your personal data other than as indicated in this Privacy Policy.

How We Collect and Use Your Personal Data:

Below, you’ll find how we collect your Personal Data, the purposes for which we process it, and the legal bases on which we rely. If the legal basis for processing your data is our legitimate interest, you may contact us at contact@ollyna.com for more information. If we rely on your consent, you may withdraw it at any time, as described below, or by contacting us.

When You Browse Our Website:

We automatically collect technical information, including your IP address, browser type, operating system, error logs, and similar data. This data, although sometimes linked to a unique identifier, does not allow us to directly identify you.

Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) – to personalize content and improve our website.

Optional Demographic Information:

You may choose to provide demographic details such as your profession or number of children. This helps us personalize your experience.

Legal Basis: Legitimate interest (Article 6(1)(f) GDPR).

When You Make a Purchase:

If you place an order without creating an account, we will collect your name, billing and shipping address, email, phone number, and payment information.

We use this data to process your order, confirm it via email, and ship your products.

Legal Basis: Contractual necessity (Article 6(1)(b) GDPR).
You must provide this data for us to complete your order.

Service Announcements:

We may send you important service-related emails such as account confirmation, order updates, or technical alerts.

Legal Basis: Contractual necessity (Article 6(1)(b) GDPR).
You must provide this data to receive such communications.

Customer Support:

If you contact our support team, we use your contact details to reply and manage your request.

Legal Basis: Contractual necessity (Article 6(1)(b) GDPR).
Without this data, we cannot respond to your inquiries.

Marketing Communications:

If you opt in, we will send you newsletters, promotional offers, event info, and surveys by email or social media.

Legal Basis:

  • Consent (Article 6(1)(a) GDPR), or

  • Legitimate interest (Article 6(1)(f) GDPR) if you’re an existing customer.

You can unsubscribe at any time via the link in our emails.

COOKIES

We use cookies and similar technologies (pixels, tags, beacons, etc.) to personalize your experience, remember your preferences, understand how our services are used, and tailor marketing communications.

A cookie is a small file stored on your device. Cookies may be session-based (deleted when you close your browser) or persistent (stored until expiry or deletion).

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for website functionality.

  • Performance Cookies: Help us understand site usage.

  • Functional Cookies: Remember your preferences and enhance your experience.

  • Third-Party Cookies: May be set by services like social media or ad networks.

  • Analytical Cookies: Used with tools like Google Analytics, Hotjar, Optimizely, etc.

You are not required to accept cookies. You can modify your browser settings to reject cookies, but doing so may impact website functionality.

Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) – for optimization, personalization, and marketing.

For more info about cookies and opting out, visit www.youronlinechoices.eu.

SOCIAL PLUGINS AND THIRD-PARTY FEATURES

Our website may include links or features from third-party websites. This Privacy Policy applies only to Ollyna. We are not responsible for third-party privacy practices. When visiting external sites or using third-party services, consult their privacy policies.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 contact@ollyna.com